Support

Questions, answered

Material, finish, install, shipping, returns. If it isn't here, we actually read our email.

Solid steel. Most pieces come in a Raw Steel or Black finish. Pick whichever fits your yard.

Raw Steel is untreated, so yes, it will develop a natural weathered color once it’s outdoors. Most of that change happens in the first several months. After that, it holds steady. If you’d rather skip the process and keep a clean, consistent look, choose Black instead.

Find your spot: a tree, a fence post, a wall. Tap the stake in with a hammer. If the wood’s hard, drill a small pilot hole first and it’ll go in easier.

It varies by design. Most run somewhere between 7 and 17 inches, depending on the piece. Exact dimensions are listed on each product page.

A lot of these are bought as gifts. Order early during Christmas, Valentine’s Day, and other peak weeks to make sure it arrives on time.

Free shipping on all orders $99.99 and up.

You have 30 days from delivery to start a return. The piece needs to be unused and in its original packaging. Email support@shadowbirds.com to get it started.

Yes. See our Wholesale Dealer page to apply.

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Question about an order, a piece, or a wholesale account? We’re a small team in Salado, Texas. We actually read these.​

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