Every order ships from our shop in Texas.
How long it takes
We cut, pack, and ship within 2 business days. Delivery takes another 5 to 7 business days.
Plan on 7 to 9 business days door to door.
Orders that come in over a weekend or a holiday start processing the next business day. Seasonal weeks run longer, so order early for Christmas and Valentine’s Day.
What it costs
Orders of $99.99 and up ship free.
Orders under $99.99 ship for a flat $14.92, no matter how many pieces are in the box.
Where we ship
Anywhere in the United States. We are not shipping internationally yet.
If it arrives damaged
Open the box the day it lands and look the piece over.
Bent stake, crushed corner, wrong bird in the box: email [email protected] with your order number and a photo. We will sort it out.
Tracking questions go to the same address. Include your order number and we can find you quickly.